Official Guarantees & Quality Assurance
Up to 24 months official warranty on all Scandinavian furniture, lighting, and home accessories. In-transit damage protection and authorized service in Minsk.
Every item at DRÖMKÖK meets stringent European and Scandinavian standards for ergonomics, structural stability, and eco-friendly finishes. We back our products with an official warranty up to 24 months, full coverage against courier shipping damage, and direct repairs or replacements at our Minsk service department.
4 Pillars Protecting Every Order You Place
From raw factory materials to dedicated ongoing care at our Minsk showroom.
Up to 24-Month Official Warranty
Manufacturer warranty covering furniture frames, soft-close hardware, transformable mechanisms, and LED lighting electronics.
100% Genuine Scandinavian Sourcing
Rigorous European E0/E1 eco-standards, FSC-certified sustainable solid wood, and food-grade ceramics and steel.
100% Transit Damage Protection
If an item suffers any cosmetic or structural damage during transit, we replace it immediately at zero cost to you.
Authorized Service Center in Minsk
Our Minsk workshop maintains a permanent stock of authentic fittings, connectors, and components for rapid warranty turnaround.
How to Claim Warranty Service
Zero bureaucracy. All warranty requests are reviewed and resolved in 24–48 hours.
Photo / Video Documentation
Take a clear photo or short video showing the issue and the whole product.
Submit Claim
Send via email, WhatsApp, or Telegram with your order number.
Review within 24–48 Hours
Our QC team reviews your claim and arranges a replacement, repair, or spare parts dispatch.
Resolution & Delivery
Receive a replacement at your doorstep, visit our Minsk store, or get replacement components.
Warranty & Service Questions
Need Warranty Assistance?
Send your order number and photo to our warranty team. Our Minsk service specialists will contact you within 24 hours.